Customer Success Stories
Over the years we have helped so many Pakistani families with moving back to Pakistan, students sending back items as they go home for holidays and numerous others with sending gifts and important items back home to their loved ones in Pakistan.
Here are some inspiring customer success stories that we hope you enjoy reading (please note names have been changed to protect identities):
Relocating Back Home
Mr Khan and his wife came to the UK around 20 years ago. He and his wife both studied in Bristol. They both became part of the local Pakistani community very quickly and were well known for their helpful and charitable nature.
Mr Khan is a regular customer of Euro Pak Cargo Services and often sends things to his parents back home in Islamabad.
During this time in the UK Mr Khan opened a successful business.
In 2020 they decided to move back to Pakistan, they asked our team here at Pak Cargo, to help them safely pack and transport their items to Islamabad.
Mr Khan also has three children so relocating back to Pakistan and taking all of their belongings was not an easy task.
They needed to send their children's precious toys as well as larger items including an American fridge freezer, washing machine, dish washer, oven, furniture and other normal, smaller household items.
We were honoured to help Mr Khan with such a task and packed all of the large items in custom made boxes and extra protective packaging ensuring that everything was secure and safe.
We organised the the smaller items into similar items and packed them accordingly in either durable bags or small protective boxes.
Of course we took extra care with the children's toys and made sure they were packaged safely in a manner that would be easy for the children to find and access when they arrived in their new home in Pakistan.
Alhamdulillah, everything went well and after a few weeks all of the items arrived at the Khan's new home ready for them to unpack and settle in.
The favourite part of our journey with our customers is seeing the smiles and hearing the joy when the items arrive at the destination in perfect condition and on time.
We always strive to go beyond typical customer service.
The Khans have settled in Pakistan now, living in a beautiful house that they built.
The kids love it in Pakistan but they still come over to the UK as well with their parents.
We love being their number one choice for sending cargo to Pakistan.